Grant Remote Access to Area Managers

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How does an Area Manager log in?

1

Direct them to -

The same url, but appended is Login?Reason=0

2

Complete the login form

NOTE

They are unable to use "Connect with ConnectWise ASIO" as they weren't created through ASIO. Do not suggest them to use this button. It will not work.

What access / view do they have?

Area Managers are unable to see Servers. However, they are capable of seeing all Sites and devices within their State. This is why it's important to choose the right role

As of 18/12/2024 - This list wasn't complete, this list will be a bit longer

NOTE

The Support Centre group consists of being able to view the group, but unable to join a computer freely. If an AM requires access to another support centre's laptop direct them to [this guide doesn't exist yet]