Error updating MyMedicare Status

EARLY PORT

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Follow the guide below to obtain your organisation ID and place this into your Best Practice "Practice Details" area.

View of error occurring when an Organisation ID isn't inputted into Best Practice

Some clinics may encounter the above error, preventing them from uploading certain patients' MyMedicare status. This issue primarily arises from failing to input the Organisation ID into Best Practice under "Practice Details."

Step-By-Step Guide

Below is a guide you can follow to help navigate end-users with obtaining their MyMedicare Site ID.

Open me

1

Head to Proda

2

Select your organisation

DANGER

DO NOT SELECT "NO ORGANISATION"

3

Click on My Programs

4

Click on MyMedicare

5

Locate your organisation Site ID in the top left

6

On the main Best Practice screen go to Setup > Practice Details

7

Click on the Edit button

8

Fill in the Mymedicare Site ID with the ID you copied earlier

This was found in

9

Click Save to finalise the changes

After completing the above guide, they should now be able to import their .csv file back into Cubiko and it resulting in a Success when uploading.

Download the guide