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Grant Remote Access to Doctors ​

PART 1 - Create the user ​

1

Go to the ScreenConnect portal ​

2

Select Admin on the far left ​

3

Click on Security ​

4

Click on Show User Table ​

5

Click on Create User ​

6

Fill in the details ​

  • Username: [Firstname].[Lastname]
  • Password: Minimum of 8 Characters

TIP

Force password change at next login - should be ticked!

  • Email: Work/Personal
  • OTP: Email
  • Display Name: Dr Full Name
  • Role: Remote Workforce
7

Save the user ​

FILL IN THE SHEET

- Please fill in the required details into this sheet for tracking an auditing purposes.

PART 2 - Assign the user ​

1

Right-click the machine we need to assign and select Assign machine ​

2

Select the required user to assign the machine and Save ​

3

Have the doctor log into Screenconnect and test ​

Provide these 2 visual/interactive guides for the doctor to follow:

FOR YOUR INTERNAL REFERENCE

All PC's assigned to doctor's and others will be shown in a "Doctor Assigned Machines" group for us to manage and review.

4

Please ensure the doctor / user is tracked in the IT Journal - Google Sheet ​

How does an Doctor log in?
1

The same url, but appended is Login?Reason=0

2

Complete the login form ​

NOTE

They are unable to use "Connect with ConnectWise ASIO" as they weren't created through ASIO. Do not suggest them to use this button. It will not work.